Pain · 01
A rating dip at one outlet quietly drags the whole brand's footfall
Live · classifying reviews now
Stop Ratings From Crashing Before You Notice
Catch operational problems at outlet #4 the week they appear — not the month after sales drop 18%.
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SeverityLive▲ #4 spike
12 outletslast 60 min
Leaderboard/ 12
- 1B4SoHo42%
- 2B7Shibuya31%
- 3B2Shoreditch22%
Top issuestoday · 7 cats
- Food Quality42%
- Speed22%
- Cleanliness15%
- Staff11%
Reading 12,438 reviews across 187 outlets right now
QSRCloud KitchenSalonGymRetail
Why this exists
By the time the rating drops, the loyalty cohort is already gone.
Pain · 02
Local managers hide issues until escalation forces them to surface
Pain · 03
By the time a star rating drops, you've already lost the loyalty cohort
What you get
Three surfaces. One job: surface the worst outlet before it sinks the brand.
01 — Leaderboard
The worst outlet, named at 7 a.m.
A single ranked table of every outlet, sorted by the share of complaints in their worst-offending operational category. The bleeding outlet floats to the top before the lunch rush starts.
Updated every 6h · 12 outlets
02 — Categorized
7 operational categories, not vibes.
Every review is classified by Gemini Flash into Food Quality, Speed, Cleanliness, Staff, Ambience, Pricing, or Order Accuracy — each with sentiment and a 1–5 severity score. Stop guessing; start fixing.
7 categories · severity 1–5 · sentiment
03 — Daily digest
One email. The worst outlet + the top issue.
8 a.m. local. The single email an ops VP needs to read all day — worst-offending outlet, top category, share of complaints, direction-of-change vs last week. Deep-link to the cockpit.
08:00 local · one email · zero noise
Food QualitySpeedCleanlinessStaffAmbiencePricingOrder Accuracy
The promise
“Flag the chronic outlet before the loyalty crowd churns.”
Severity-scored issue feed surfaces complaints your area managers tend to bury.
Urgency
A single quarter of unaddressed cold-food complaints can drag annual revenue 7%.
- 7%
- Annual revenue at risk
- 500+
- Reviews per chain / mo
- 60s
- To read what matters
Early access · Wave 02
Paid plans open soon. Hold your seat.
We’re onboarding multi-location operators in waves so every cockpit gets a guided setup. Drop your work email — locked-in early-access pricing and a founder-led 30-minute setup when your slot opens.
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- First-in-line for paid plans when wave 02 opens
- Locked-in early-access pricing (per-location, no seat tax)
- Founder-led 30-minute setup when your slot opens
- Demo franchise stays free — drive the cockpit before you pay
We never sell or share your email
One screen. Every morning.
Stop Ratings From Crashing Before You Notice
A single quarter of unaddressed cold-food complaints can drag annual revenue 7%.